VSA Partners

  • Freelance - Director, UX

    Job Locations US-IL-Chicago
    Posted Date 1 week ago(10/12/2018 4:55 PM)
    # of Openings
    UX Architecture
  • Overview

    We are a group of dedicated, collaborative and kind people that value smarts over egos. We work very hard to create human-centered, insight-inspired work that moves people, changes behavior and addresses real strategic problems. We started as a design firm more than 30 years ago and operate today with a design thinking approach to everything we do.


    Formally, we’re a branding and marketing company that approaches business challenges holistically and aims to break down silos between branding, digital, marketing and advertising. Informally, we’re a family that comes together at the table every day to make something great.


    VSA’s Interaction Design discipline exists to guide and inspire digital human interaction. At points where brands and business need to engage their audiences, we design digital experiences that transform interactions, elevate understanding and enhance value for our our clients and their customers.


    The Director, UX Architecture will be part of a dynamic team that will be responsible for conceptualizing, chartering, designing, and activating the next generation marketing systems, messages, and interfaces. For a portion of work within VSA, he/she will be responsible for all aspects of UXA, from new business development through execution. The Director will help decipher client requests, plan the course of projects and guide the creation of compelling experiences that balance user intent, clients’ needs, and performance.


    • Think beyond individual projects and collaborate directly with clients and develop programmatic solutions.
    • Work with other disciplines on project scopes by deciding on appropriate UXA activities, deliverables, resource-hours, and timing.

    • Work with UXA Discipline Lead on resourcing UXA team members on new projects.

    • Interpret client needs and interact closely with team to create and refine chosen direction, identifying alternative strategies for achieving clients’ objectives.
    • Design and conduct, or advise on initial needs-gathering research to ensure that all projects are driven by user needs and business outcomes.
    • Conceive of innovative user experiences that result in improved consumer engagement, brand affinity and content consumption.


    • 10+ years of information architecture and/or UX design experience.

    • 3+ years managing resources, leading teams, developing business.

    • Possession of an undergraduate degree; Master’s degree preferred.

    • Experience working in a fast-paced agency environment.

    • Proven client facing skills, responding well to client input and feedback. Experience presenting work with clarity, persuasiveness, and as influential business participant when necessary.
    • The ability quickly gain the trust of collaborators and earn the level of leader.
    • Excellent analytic skills – the ability to break a complex problem into prioritized components.


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